Norwegian Customer Service Agent to Vibrant Stocholm! in Stockholm, Stockholm, Sweden

Nordic Jobs Worldwide Recruitment Agency

Norwegian Customer Service Agent to Stockholm

Our client is a global customer experience specialist, providing customer care, sales, technical support and collections services through our extensive network of contact centers and work-at home agents. We know that your customers are the lifeblood of your business, which is why delivering outstanding customer experiences is the lifeblood of ours. Our clients business is to help make sure that your customers form positive perceptions of their interactions with you. We do this not only by providing excellent customer service, but also by putting what we learn to work for you. Customer experience is the culmination of many great customer interactions over time. By analyzing these interactions, across a variety of channels and customer touch points, we generate insights that help you adapt your offerings and improve how your customers think and feel about your brand. And their decision to stay with you, buy more from you, and tell others about you, is what keeps your business growing. They are 30,000 customer experience specialists at 52 contact centers across 20 countries, delivering services in 33 languages to international brands in various industry verticals. We are where your customers are. Whether onshore, offshore or near shore, we are uniquely focused on delivering outstanding customer experiences, driving satisfaction, brand loyalty and additional sales while also adding insights and value to our clients’ business operations.

Do you have experience from Customer Service and want an new adventure in Stockholm? Vi are looking to strengthen our clients team in Stockholm.

If you love to work with other people, and to reach common goals together with your team – This role is the right fit for you!

Why Work in Stockholm?

To work in Stockholm can be a big experience! Sweden’s capital offers you art, social evening events, history and at shopping! Stockholm is one of Scandinavia’s most visited cities. The city is international, and offers you tons of internationals opportunities, also in the work marked.

Qualifications

  • Good level of Norwegian (fluent) and in English
  • Outgoing – You need to enjoy to be on the phone and talk with people
  • Interested in gaining knowledge about different techniques about how to handle customers, and coaching on how to do the best job possible
  • Willing to relocate on your own to Sweden

What we offer

Our client offer you an challenging job where you will be on phone, E-mail and social medias. You will work in shifts, and this means that you will work mornings, evenings and weekends. You will get a training in the beginning, so you are prepared to do the work. You will also get training in Customer Service, interview techniques and computer systems. You will work in the Norwegian Team, and have the Norwegian Team Leader as your closest leader.

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